Terms & Conditions

1 Definitions

In these Terms & Conditions, the following definitions apply unless the context requires otherwise:

• "phlsky," "we," "us," or "our" refers to the operator of the phlsky platform, accessible at phlsky.app, and all associated services, games, and features offered therein.
• "Platform" means the phlsky website, mobile browser interface, and all related gaming services, including live casino, slots, bingo, and any other games or features made available to registered users.
• "Player," "you," or "your" refers to any individual who registers an account on phlsky, accesses the Platform, or uses any of the services offered by phlsky.
• "Account" means the personal account created by a Player upon successful registration on the phlsky Platform.
• "Wallet" means the PHP-denominated balance held within a Player's Account, representing funds deposited by the Player and any winnings credited thereto.
• "Wager" or "Bet" means any amount of funds staked by a Player on any game or event available on the phlsky Platform.
• "Bonus" means any promotional credit, free spin, cashback, or other incentive offered by phlsky to Players, subject to applicable bonus terms.
• "KYC" means Know Your Customer — the identity verification process required by PAGCOR regulations and phlsky's internal compliance procedures.
• "PAGCOR" means the Philippine Amusement and Gaming Corporation, the government body responsible for regulating gaming operations in the Philippines.
• "Prohibited Jurisdiction" means any country, territory, or region from which access to or use of the phlsky Platform is restricted or prohibited under applicable law.

2 Acceptance of Terms

By accessing the phlsky Platform, registering an Account, or using any service provided by phlsky, you unconditionally accept and agree to be bound by these Terms & Conditions, together with our Privacy Policy and any game-specific rules published on the Platform. These documents collectively form the entire agreement between you and phlsky.

Your acceptance of these Terms & Conditions is indicated by any of the following actions: (a) clicking "I agree" or a similar confirmation during the registration process; (b) completing the registration of an Account; (c) making a deposit into your Wallet; or (d) placing any Wager on the Platform.

phlsky reserves the right to amend these Terms & Conditions at any time. Continued use of the Platform following the publication of any amendment constitutes your acceptance of the revised terms. It is your responsibility to review these Terms & Conditions periodically. The date of the most recent revision is displayed at the top of this page.

3 Eligibility

To be eligible to register and maintain an Account on phlsky, you must satisfy all of the following conditions at all times:

• You are at least 21 years of age;
• You are a resident of or physically located in the Philippines or another jurisdiction where access to online gaming is lawful;
• You are not accessing the Platform from a Prohibited Jurisdiction;
• You are acting on your own behalf and not as an agent, representative, or nominee of any third party;
• You are not a current employee, contractor, director, or officer of phlsky, nor an immediate family member of any such person;
• You have not previously been self-excluded from phlsky or had an Account terminated for breach of these Terms & Conditions;
• You have full legal capacity to enter into a binding agreement under Philippine law.

phlsky reserves the right to request documentary proof of eligibility at any time. Failure to provide satisfactory proof may result in the suspension or termination of your Account and the withholding of any pending withdrawals pending investigation.

4 Account Registration & Security

Each Player is permitted to hold only one Account on phlsky. The creation of multiple Accounts by a single individual is strictly prohibited and may result in the immediate termination of all associated Accounts and the forfeiture of any balances held therein.

During registration, you are required to provide accurate, complete, and current information, including your full legal name, date of birth, Philippine mobile number or email address, and any other information requested by phlsky for KYC purposes. You agree to update your Account information promptly if any details change.

You are solely responsible for maintaining the confidentiality of your Account login credentials, including your username and password. phlsky will not be liable for any loss or damage arising from unauthorized access to your Account resulting from your failure to keep your credentials secure. You must notify phlsky immediately if you suspect unauthorized access to your Account.

phlsky reserves the right to require identity verification (KYC) at any stage of the Account lifecycle, including at registration, prior to processing withdrawals, or upon detection of unusual account activity. KYC documents accepted include government-issued Philippine identification such as SSS ID, PhilHealth ID, driver's license, or passport, together with a recent selfie as directed by phlsky's compliance team.

5 Deposits & Withdrawals

All transactions on phlsky are denominated in Philippine Peso (PHP / ₱). phlsky does not accept deposits in foreign currencies. The minimum deposit amount is ₱100. Specific minimum and maximum transaction limits for each payment method are displayed on the Cashier page within your Account.

phlsky supports the following payment methods for deposits and withdrawals, subject to availability and applicable limits:

• GCash
• PayMaya (Maya)
• BPI (Bank of the Philippine Islands)
• BDO (Banco de Oro)
• Metrobank

Deposits are generally credited to your Wallet immediately upon confirmation from the payment provider. phlsky is not responsible for delays caused by third-party payment processors, bank processing times, or network issues beyond our control.

Withdrawals are processed subject to the completion of KYC verification. phlsky aims to process withdrawal requests within one (1) business day of approval. Withdrawal requests may be delayed or withheld pending investigation if phlsky has reasonable grounds to suspect fraud, money laundering, or breach of these Terms & Conditions. phlsky reserves the right to request additional documentation before processing any withdrawal.

Funds deposited into your Wallet may only be withdrawn to a payment method registered in your own name. Third-party withdrawals are strictly prohibited. phlsky reserves the right to return funds to the original deposit source where technically feasible.

6 Bonuses & Promotions

phlsky may from time to time offer bonuses, free spins, cashback rewards, referral incentives, and other promotional offers to Players. All bonuses and promotions are subject to the specific terms and conditions published alongside each offer, which form part of these Terms & Conditions by reference.

Unless otherwise stated in the applicable promotion terms, the following general bonus conditions apply:

• Bonuses are credited to your Wallet in the form of bonus funds, which must be wagered a specified number of times (the "wagering requirement") before they or any winnings derived from them may be withdrawn as real funds.
• Wagering requirements must be met within the validity period specified for each bonus. Bonus funds that remain unplayed at the expiry of the validity period will be forfeited without compensation.
• phlsky reserves the right to withdraw, modify, or cancel any bonus or promotion at any time without prior notice, provided that any bonus already credited to a Player's Account will remain subject to the terms in effect at the time of crediting.
• Bonuses may not be transferred between Accounts or exchanged for cash outside of the applicable wagering requirements.
• phlsky reserves the right to withhold bonus winnings and/or close an Account if it determines that a Player has abused the bonus system, including through the use of multiple Accounts, coordinated wagering, or any other form of bonus abuse.

Players are encouraged to read the full terms of each promotion before opting in. If you have questions about a specific bonus offer, contact phlsky support via live chat before accepting the bonus.

7 Game Rules & Fairness

All games available on the phlsky Platform are governed by individual game rules published within each game interface. In the event of any conflict between these Terms & Conditions and the rules of a specific game, the game-specific rules shall prevail with respect to that game.

phlsky is committed to offering fair and transparent gaming. All random number generator (RNG) based games on the Platform use certified RNG technology to ensure that game outcomes are statistically random and not influenced by any external factor, including the size of a Player's bet or the outcome of previous rounds.

Live casino games on phlsky are operated by licensed live dealer studios. Game outcomes in live casino games are determined by physical game elements — cards, roulette wheels, dice — under the supervision of trained dealers and monitored by independent oversight systems.

In the event of a technical malfunction, disconnection, or system error during a game round, phlsky's decision regarding the outcome of the affected round shall be final. phlsky will make reasonable efforts to resolve disputes arising from technical issues fairly and in accordance with the available game logs and server records. Bets placed during a confirmed system malfunction may be voided and stakes returned at phlsky's discretion.

phlsky does not guarantee continuous, uninterrupted access to any game or the Platform as a whole. Scheduled maintenance, emergency downtime, or circumstances beyond phlsky's control may result in temporary unavailability of some or all games.

8 Prohibited Conduct

The following conduct is strictly prohibited on the phlsky Platform. Engaging in any prohibited conduct may result in the immediate suspension or permanent termination of your Account, forfeiture of your Wallet balance, and referral to the appropriate Philippine law enforcement or regulatory authorities:

• Registering more than one Account, whether under your own identity or using false, borrowed, or fabricated identity information;
• Providing false, misleading, or incomplete information during registration or KYC verification;
• Using the Platform for any purpose related to money laundering, terrorist financing, or any other criminal activity;
• Attempting to manipulate game outcomes through the use of software bots, automated scripts, artificial intelligence tools, or any other unauthorized means;
• Exploiting software bugs, glitches, or errors in the Platform to gain an unfair advantage; any winnings obtained through exploitation of a known or unknown bug are void and subject to forfeiture;
• Colluding with other Players or third parties to gain an unfair advantage in any game, including but not limited to chip dumping in poker or coordinated wagering in live casino games;
• Engaging in any form of bonus abuse, including the creation of multiple Accounts to claim welcome bonuses multiple times;
• Accessing the Platform from a Prohibited Jurisdiction using a VPN, proxy, or any other method of circumventing geographic restrictions;
• Harassing, threatening, or abusing phlsky staff, live dealers, or other Players through any communication channel on the Platform;
• Attempting to reverse-engineer, decompile, or otherwise tamper with the phlsky Platform or any game software.

phlsky employs automated fraud detection systems and manual review processes to identify prohibited conduct. If you believe your Account has been flagged in error, you may contact phlsky support to initiate a review. phlsky's determination following such a review shall be final.

9 Responsible Gaming

phlsky is committed to promoting responsible gaming and takes its obligations to Player welfare seriously. In accordance with PAGCOR regulations and our own internal policies, phlsky provides the following responsible gaming tools to all registered Players:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your Wallet;
• Loss Limits: Set limits on the maximum amount you are willing to lose within a defined period;
• Session Time Reminders: Receive notifications when you have been playing for a specified duration;
• Cooling-Off Period: Temporarily suspend your Account for a period of your choosing (24 hours to 6 weeks);
• Self-Exclusion: Permanently or indefinitely exclude yourself from the phlsky Platform. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.

These tools are accessible directly from your Account dashboard. phlsky encourages all Players to use these tools proactively. For more information on responsible gaming, please visit our dedicated Responsible Gaming page.

phlsky strictly enforces the minimum age requirement of 21 years. If you are aware of an individual under the age of 21 accessing the Platform, please contact phlsky support immediately.

10 Intellectual Property

All content on the phlsky Platform, including but not limited to the phlsky name, logo, trademarks, game graphics, software, text, images, audio, video, and the overall look and feel of the Platform, is the exclusive property of phlsky or its licensors and is protected by applicable Philippine and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the phlsky Platform solely for your personal, non-commercial entertainment purposes in accordance with these Terms & Conditions. This license does not include the right to: (a) reproduce, distribute, or publicly display any content from the Platform; (b) modify or create derivative works based on Platform content; (c) use any phlsky trademark or branding in any manner without prior written consent; or (d) scrape, crawl, or systematically extract data from the Platform.

Any unauthorized use of phlsky's intellectual property may result in legal action. If you believe that content on the Platform infringes your intellectual property rights, please contact phlsky at the address provided in Section 16.

11 Limitation of Liability

To the fullest extent permitted by applicable Philippine law, phlsky's total liability to you for any claim arising out of or in connection with your use of the Platform shall not exceed the total amount deposited by you into your Wallet in the thirty (30) days immediately preceding the event giving rise to the claim.

phlsky shall not be liable for any of the following, whether arising in contract, tort, negligence, or otherwise:

• Any indirect, incidental, special, consequential, or punitive damages;
• Loss of profits, revenue, data, goodwill, or anticipated savings;
• Losses arising from your reliance on information published on the Platform;
• Losses arising from interruptions, delays, or errors in the Platform caused by circumstances beyond phlsky's reasonable control, including but not limited to acts of God, telecommunications failures, power outages, government actions, or third-party service provider failures;
• Losses arising from unauthorized access to your Account where such access resulted from your failure to maintain the security of your login credentials.

Nothing in these Terms & Conditions shall limit or exclude phlsky's liability for death or personal injury caused by phlsky's negligence, fraud, or any other liability that cannot be excluded or limited under applicable Philippine law.

12 Privacy & Data Protection

phlsky collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms & Conditions by reference. By registering an Account on phlsky, you consent to the collection and processing of your personal data as described in the Privacy Policy.

phlsky processes personal data for the following primary purposes: (a) Account registration and management; (b) KYC and identity verification as required by PAGCOR regulations; (c) processing deposits and withdrawals; (d) fraud prevention and security monitoring; (e) customer support; and (f) compliance with applicable legal and regulatory obligations.

phlsky does not sell your personal data to third parties. Data may be shared with payment processors, KYC verification providers, and regulatory authorities as required by law or necessary for the operation of the Platform. For full details of how phlsky handles your data, please review our Privacy Policy.

13 Account Suspension & Termination

phlsky reserves the right to suspend, restrict, or permanently terminate your Account at any time, with or without prior notice, for any of the following reasons:

• Breach of any provision of these Terms & Conditions;
• Failure to complete KYC verification within the required timeframe;
• Suspected fraud, money laundering, or other criminal activity;
• Provision of false or misleading information during registration or at any subsequent point;
• Receipt of a self-exclusion request from you or a court order or regulatory directive requiring suspension;
• Inactivity — Accounts with no login activity for a period of twelve (12) consecutive months may be classified as dormant. phlsky will notify you by email before applying any dormancy fee or closing a dormant Account.

Upon termination of your Account for reasons other than breach, any verified real-money balance remaining in your Wallet will be returned to you via your registered payment method, subject to the completion of any outstanding KYC requirements. Balances associated with bonus funds that have not met applicable wagering requirements will be forfeited upon Account closure.

You may close your Account at any time by contacting phlsky support. Account closure requests will be processed within five (5) business days.

14 Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of any dispute arising out of or in connection with these Terms & Conditions or your use of the phlsky Platform, you agree to first contact phlsky's customer support team to seek an informal resolution. phlsky will make reasonable efforts to resolve disputes within fifteen (15) business days of receiving a written complaint.

If a dispute cannot be resolved informally, both parties agree to submit to the exclusive jurisdiction of the competent courts of the Philippines. Nothing in this clause shall prevent phlsky from seeking injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property or confidential information.

For disputes relating to PAGCOR-regulated gaming activities, Players may also refer their complaint to PAGCOR through the appropriate regulatory channels.

15 Amendments to These Terms

phlsky reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, phlsky will notify registered Players by posting a notice on the Platform and, where practicable, by sending a notification to the email address or mobile number associated with your Account.

The revised Terms & Conditions will take effect on the date specified in the notice, which will be no less than seven (7) days after the notice is published, except where changes are required by law or regulatory directive, in which case they may take effect immediately.

Your continued use of the phlsky Platform after the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not agree with the revised terms, you must stop using the Platform and may request Account closure in accordance with Section 13.

16 Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions or the phlsky Platform, please contact our support team through the following channels:

• Live Chat: Available 24/7 directly within the phlsky Platform after logging in to your Account.
• Email: [email protected] — please allow up to two (2) business days for a response to email inquiries.

For formal legal notices, please direct correspondence to phlsky's registered address as published in the Platform's regulatory disclosures. phlsky will acknowledge receipt of formal legal notices within five (5) business days.

phlsky is committed to resolving all Player concerns fairly and promptly. Our support team is staffed by professionals who understand the Philippine gaming context and are empowered to assist you effectively.