phlsky is committed to protecting the privacy and personal data of every player on our platform. This Privacy Policy explains exactly what we collect, why we collect it, and how we keep it safe.
Welcome to phlsky. We operate the online gaming platform accessible at phlsky.app, offering live casino games, slots, bingo, and related services to registered players in the Philippines. As part of operating this platform, phlsky collects and processes certain personal data about the individuals who register and play on our site.
This Privacy Policy describes the types of personal data phlsky collects, the purposes for which that data is used, the circumstances under which it may be shared with third parties, and the rights available to you as a data subject under applicable Philippine law — in particular, Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations.
This Privacy Policy applies to all personal data collected through the phlsky website, live chat support, email correspondence, and any other channel through which you interact with phlsky. It should be read together with our Terms & Conditions, which govern your use of the phlsky platform as a whole.
By registering an Account on phlsky or continuing to use the platform after this Privacy Policy has been updated, you acknowledge that you have read and understood this policy and consent to the collection and processing of your personal data as described herein.
For the purposes of the Data Privacy Act of 2012 and applicable data protection regulations, phlsky is the personal information controller responsible for the personal data collected through the phlsky platform.
phlsky is operated in accordance with PAGCOR (Philippine Amusement and Gaming Corporation) regulatory requirements. Our data protection practices are designed to comply with the DPA, the National Privacy Commission's (NPC) guidelines, and PAGCOR's data handling requirements for licensed online gaming operators.
If you have any questions or concerns about how phlsky handles your personal data, or if you wish to exercise any of your rights as a data subject, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 15 of this Privacy Policy.
phlsky collects the following categories of personal data, depending on how you interact with our platform:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number | Registration & KYC verification |
| Contact Data | Philippine mobile number, email address, residential address | Registration & account updates |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history | Deposits & withdrawals |
| Gaming Data | Game history, wager amounts, win/loss records, session duration, bonus usage | During platform use |
| Technical Data | IP address, device type, browser type and version, operating system, time zone | Automatically on site visit |
| Usage Data | Pages visited, features used, click patterns, session timestamps | Automatically during browsing |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | When you contact support |
| Verification Media | Selfie photographs, scanned government IDs (SSS, PhilHealth, driver's license, passport) | KYC verification process |
phlsky does not intentionally collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. We do not collect data relating to racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or regulatory directive.
phlsky collects personal data through the following methods:
Where phlsky collects data from third-party sources, we ensure that those third parties have a lawful basis for sharing the data with us and that the transfer is conducted in accordance with applicable data protection law.
phlsky uses the personal data it collects for the following purposes:
phlsky will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or establishing another lawful basis for the new processing activity.
Under the Data Privacy Act of 2012, phlsky processes your personal data on the following legal bases:
Where phlsky relies on legitimate interests as the legal basis for processing, we conduct a balancing test to ensure that our interests do not override your fundamental rights and freedoms. You may request information about any such balancing test by contacting our Data Protection Officer.
phlsky does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
All third parties with whom phlsky shares personal data are required to handle that data in accordance with applicable data protection law and phlsky's data protection standards. Where third parties act as personal information processors on phlsky's behalf, they do so under written data processing agreements that restrict their use of your data to the specific purposes for which it was shared.
phlsky uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device when you visit a website. Cookies allow phlsky to recognize your browser, remember your preferences, and analyze how the platform is used.
phlsky uses the following categories of cookies:
You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling strictly necessary cookies will affect your ability to use the phlsky platform. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.
phlsky does not use third-party advertising cookies or behavioral tracking cookies for the purpose of serving targeted advertisements on external websites.
phlsky retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. The following general retention periods apply:
When personal data is no longer required for any lawful purpose, phlsky will securely delete or anonymize it in accordance with our data disposal procedures. Anonymized data — which can no longer be linked to any individual — may be retained indefinitely for statistical and analytical purposes.
phlsky implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:
While phlsky takes data security seriously and maintains robust safeguards, no online platform can guarantee absolute security. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, phlsky will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the DPA's breach notification requirements.
You also play an important role in keeping your Account secure. Please use a strong, unique password for your phlsky Account, do not share your login credentials with anyone, and contact phlsky support immediately if you suspect unauthorized access to your Account.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phlsky:
You have the right to request a copy of the personal data phlsky holds about you, along with information about how it is being processed.
You have the right to request correction of any inaccurate or incomplete personal data phlsky holds about you. You can update basic Account information directly through your Account dashboard.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to phlsky's legal retention obligations under PAGCOR regulations and the AML Act.
You have the right to object to the processing of your personal data for direct marketing purposes. You may also object to processing based on legitimate interests, subject to phlsky's overriding legal obligations.
You have the right to receive a copy of the personal data you provided to phlsky in a structured, commonly used, machine-readable format, where technically feasible.
Where phlsky processes your data based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
If you believe phlsky has not handled your personal data in accordance with the DPA, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
To exercise any of these rights, please contact phlsky's Data Protection Officer using the details in Section 15. phlsky will respond to all data subject requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, with notice provided to you.
Please note that certain rights may be limited where phlsky is required to retain or process your data to comply with legal obligations, including PAGCOR regulatory requirements and AML reporting duties.
phlsky implements age verification measures during the registration process and as part of KYC verification to prevent individuals under the age of 21 from accessing the platform. These measures are required by PAGCOR regulations and Philippine law governing online gaming.
If phlsky discovers that personal data has been collected from an individual under the age of 21, we will immediately suspend the associated Account, delete the personal data collected, and return any funds deposited to the extent technically feasible. We may also report the matter to PAGCOR as required by our regulatory obligations.
Parents and guardians who are concerned about a minor's access to online gaming platforms are encouraged to use parental control software and to speak openly with young people about the risks associated with gambling. phlsky supports responsible gaming education and takes underage access seriously.
The phlsky platform may contain links to third-party websites or services, such as payment provider portals. This Privacy Policy applies only to the phlsky platform and does not cover the privacy practices of any third-party websites or services that you may access through links on our platform.
phlsky is not responsible for the privacy practices, content, or security of any third-party websites. We encourage you to review the privacy policies of any third-party services you use in connection with your phlsky Account, including your payment provider's privacy policy, before submitting personal data to those services.
phlsky reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. When material changes are made, phlsky will notify registered players by posting a prominent notice on the platform and, where practicable, by sending a notification to the email address or mobile number associated with your Account.
The revised Privacy Policy will take effect on the date specified in the notice. Your continued use of the phlsky platform after the effective date of any amendment constitutes your acknowledgment of the revised Privacy Policy. The date of the most recent revision is always displayed at the top of this page.
If you do not agree with any changes to this Privacy Policy, you should stop using the phlsky platform and may request Account closure in accordance with the Terms & Conditions. phlsky will handle your personal data in accordance with the version of the Privacy Policy in effect at the time your data was collected, until it is deleted or anonymized in accordance with our retention schedule.
If you have any questions, concerns, or requests relating to this Privacy Policy or phlsky's handling of your personal data, please contact our Data Protection Officer through the following channels:
For complaints that have not been resolved to your satisfaction through phlsky's internal process, you may escalate your complaint to the National Privacy Commission of the Philippines. The NPC's contact details and complaint procedures are available on the NPC's official website.
phlsky is committed to handling all privacy-related inquiries and complaints fairly, transparently, and in accordance with the Data Privacy Act of 2012. Our Data Protection Officer is empowered to investigate concerns and implement corrective measures where necessary.
Beyond legal compliance, here are the concrete commitments phlsky makes to every player on the platform.
Every connection between your device and phlsky is protected by industry-standard 256-bit SSL encryption. Your login credentials, financial data, and personal information are never transmitted in plain text.
phlsky does not sell, rent, or trade your personal data to third-party marketers. Your information is used solely to operate your Account, process payments, and comply with PAGCOR regulations.
Our identity verification process is designed to meet both PAGCOR requirements and the Data Privacy Act of 2012. KYC documents are encrypted at rest and accessible only to authorized compliance staff.
Access, correct, or request deletion of your personal data at any time. Update your marketing preferences directly from your Account dashboard, or contact our Data Protection Officer for formal data subject requests.
Not interested in promotional emails or SMS? Opt out in one click from your Account settings. phlsky will stop all marketing communications immediately — no waiting period, no hidden re-subscriptions.
In the unlikely event of a data breach, phlsky is prepared to notify the National Privacy Commission within 72 hours and affected players without undue delay, in full compliance with the DPA's breach notification requirements.
Your data is protected, your identity is secure, and your winnings are yours. Join hundreds of thousands of Filipino players who trust phlsky for their online gaming experience.
Must be 21 years or older to play. Please gamble responsibly.